01Keep your current number
Forward unanswered or after-hours calls to Voice, or use a dedicated brokerage number during setup.
FastFreight VoiceSimple line coverageFrom $349
Pricing / no missed calls
Cover the brokerage line from $349/month.
Start with The Front Desk, your AI call-intake agent. Add The Night Watch, Carrier Desk, Shipper Desk, or other specialist roles to fit your operation. One brokerage identity, clearly assigned jobs, and broker-owned handoffs. Final scope and usage are confirmed before launch.
FastFreight VoiceFFV–01
Starting at
$349/ month
Built for independent freight brokers and freight brokerage teams.
Start for $349/mo
Included usage confirmed during setup
Line coverage
What's included
- 0124/7 carrier and shipper call answering
- 02Your brokerage greeting and call-routing rules
- 03Structured freight-detail capture
- 04Immediate broker and team summaries
- 05Urgent-call and exception escalation
- 06Configured status and check-call responses
- 07Call records and captured outcomes
- 08Setup support for forwarding and launch
A responsive brokerage line that captures freight opportunities and routes details to the right broker quickly. Your final plan reflects your normal call profile and approved workflow.
Build your coverage team
Rent the desks your brokerage needs.
Meet Alex at The Front Desk, then add Jordan for nights, Marcus for carriers, Maya for shippers, and specialist teammates for overflow, status, routing, or escalations. These are named AI personas—not human staff. Every role follows your approved rules and human handoff.
Configured, not generic
Your line. Your rules. Your handoff.
02Set the call rules
Choose the greeting, intake questions, routing conditions, approved status responses, and mandatory broker escalations.
03Launch with your workflow
We configure broker and team routing, then run test calls before the line handles live carrier or shipper conversations.
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See the service path that matches your buying situation.
Frequently asked questions
What does starting at $349/month mean?
The entry plan begins at $349 per month. Final included call usage and any higher-volume plan are confirmed from your typical inbound call profile before launch.
Are these separate agents, and is the whole team included?
The personas are specialized AI roles within FastFreight Voice, not human staff rentals. Start with The Front Desk and choose additional roles around your call needs. Selecting a team is a scope request, not a purchase or a promise that every role is included at $349/month. We confirm scope, included usage, and any additional cost before launch.
Does Voice negotiate or book loads automatically?
By default, Voice captures the caller, load, rate, timing, status, and callback details and routes them to the responsible broker. Negotiation, carrier selection, booking, or contractual commitments only occur when specifically configured, approved, and governed.
Can I keep my existing brokerage number?
Yes. Most brokerages can forward unanswered, busy, or after-hours calls to FastFreight Voice. A dedicated number can also be used when that better fits the operation.
What happens when a call needs a person?
You define which calls should ring through or trigger an urgent escalation. The agent sends the caller and load context so the responsible broker can take over quickly.
Who is FastFreight Voice designed for?
It is designed for independent freight brokers and freight brokerage teams that need reliable coverage for inbound carrier and shipper calls.
Can Voice handle status and check calls?
Voice can answer configured status questions and route updates using the information available to it. Calls outside the approved response set are escalated to a broker.
Never miss the next freight call.
FastFreight Voice answers as your brokerage office, captures structured freight details, and routes the summary to the right broker while the opportunity is live.